Privacy Policy
This policy describes how ChatYT collects, uses, and protects your information when you use our platform.
1. Information We Collect
Account Information
When you create an account, we collect your email address and an encrypted password. If you sign in with Google, we receive your name, email address, and profile picture from Google OAuth.
Usage Data
We collect information about how you use ChatYT, including the YouTube video URLs you analyze, chat messages you send, and features you interact with. This data is used to provide and improve the service.
YouTube Video Data
When you paste a YouTube URL, we extract publicly available metadata (title, channel name, thumbnail, duration) and the video transcript. We do not download or store the video itself.
Payment Information
Payments are processed by our third-party payment provider. We do not store your credit card number, bank account details, or other financial information on our servers.
Cookies
We use essential cookies for authentication (session tokens) and temporary functional cookies (e.g., to remember a pending video URL during sign-up). We do not use advertising or tracking cookies.
2. How We Use Your Information
- To provide, operate, and maintain the ChatYT platform
- To process your video analyses, chats, and PDF exports
- To manage your account, subscriptions, and credits
- To send transactional emails (e.g., password resets)
- To detect and prevent fraud, abuse, or security issues
- To improve and develop new features
3. AI Processing
ChatYT uses third-party AI services to analyze video transcripts and generate responses to your questions. Your chat messages and the video transcript are sent to these services for processing. We do not use your data to train AI models.
4. Data Sharing
We do not sell your personal information. We share data only in the following cases:
- Service providers: Third-party services that help us operate (payment processing, AI providers, hosting infrastructure)
- Legal requirements: When required by law, regulation, or legal process
- Safety: To protect the rights, safety, or property of ChatYT, our users, or the public
5. Data Retention
Your account data and chat history are retained for as long as your account is active. You can delete your account at any time from your dashboard settings, which will permanently remove your data from our systems.
6. Data Security
We implement industry-standard security measures to protect your data, including encrypted passwords, HTTPS encryption for all data in transit, and access controls on our infrastructure. No method of transmission or storage is 100% secure, so we cannot guarantee absolute security.
7. Your Rights
Depending on your location, you may have the right to:
- Access the personal data we hold about you
- Request correction of inaccurate data
- Request deletion of your data
- Object to or restrict certain processing
- Export your data in a portable format
To exercise any of these rights, please contact us at the email address below.
8. Children
ChatYT is not intended for users under 13 years of age. We do not knowingly collect personal information from children under 13.
9. Changes to This Policy
We may update this privacy policy from time to time. We will notify you of material changes by posting the updated policy on this page with a new “last updated” date.
10. Contact
If you have questions about this privacy policy, contact us at support@chatyt.io.